Privacy Policy

Last Modified: February 7, 2023

Your privacy is important to KarChing, which is why we have developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Information we collect

We collect information to provide better services to all of our users — from basic stuff like figuring out your preferred language, to more complex things like which ads you’ll find most useful or the best route to take back home during rush hour.

We collect information in two ways:

Information you give us. For example, when you sign up for a newsletter, we will ask for personal information like your email address and name. This also includes identifiers you may use to log in to or use our services, for examples your user name, Google Login and or Facebook ID.

Info we get from your use of our services. We may collect information about the services you use and how you use them, like when you interact with our website or our app(s). This information includes:

  • Device Information We may collect device-specific information (such as hardware model, operation system version, platform model, and unique device identifiers); information about your use of features, functions, or notifications on the device; and signal strength relating to WiFi and Bluetooth functionality, temperature, battery level, and similar technical data.
  • Log Information When you use our services we may automatically collect and store certain information in server logs, such as:
    • Details about how you used our service, such as which pages you visited.
    • IP Address
    • Device event information such as crashes, system activity, hardware settings, browser/device type, browser/device language, the date and time of your request and referral URL.
    • Cookies that may uniquely identify your browser.
  • Location Information We may periodically determine and collect your device’s location information, such as GPS signals on your device. We may also collect location information when you use our location-enabled services (for example, while searching for driving information near your current location on our website or within our iOS and Android app).
  • Cookies and Anonymous Identifiers We use various technologies to collect and store information when you visit a KarChing service, and this may include sending one or more cookies or other anonymous identifiers to your device. We may also in the future use cookies and anonymous identifiers when interacting with services we offer to our partners, such as advertising services or KarChing features that appear on other sites.

    We may collect this information even if you are not logged in to the application.

    You should be able to adjust the settings on your iOS and Android mobile device to prevent our collection of Location Information by disabling the location services feature on your device.

How we use information we collect

We use the information we collect from all our services to provide, maintain, protect and improve them, to develop new ones, and to protect KarChing and our users. We also may use this information to offer you tailored content, such as more relevant advertising.

When you contact us, we may keep a record to help solve any issues you are facing, and we may use your email address to inform you of our services, such as upcoming improvements.

We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services. For example, by saving your preferred driving distance we can give you personalized trip directions. When showing tailored ads, we will not associate a cookie or anonymous identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.

We may process your information on servers outside the country where you live.

Information We Share

We do not share personal information with companies, organizations and individuals outside KarChing unless one of the following circumstances apply:

  • With Your Consent We will share personal information with companies, organizations or individuals outside of KarChing when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
  • For External Processing We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
  • For Advertising Purposes We share the information we collect (including personal information) with third-party business partners who commit to comply with applicable laws concerning their usage of the information. Our third-party business partners may use the information either for themselves or on behalf of their own business partners to:
    • Operate and improve their services;
    • Provide you with advertisements and information for products and services or send you other notifications based on variables such as your location, and assess your level of engagement with them; and
    • Carry out other purposes that are disclosed to you and to which you consent.
  • For Legal Reasons We will share personal information with companies, organizations or individuals outside of KarChing if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of KarChing, our users or the public as required or permitted by law.

We may share aggregated, non-personally-identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

If KarChing is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Data Retention

We retain the collected information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter we will delete your aforementioned data in our possession within a reasonable timeframe, except such data as we determine may be needed to resolve disputes, enforce our agreements, and comply with business, technical and legal requirements related to the service.

Information Security

We take precautions including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

We restrict access to personal information to KarChing employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict confidentiality obligations.


Our Privacy Policy applies to all of the services offered by KarChing, Inc. and its affiliates, including services offered on other sites, and downloadable software applications (such as KarChing for iPhone and Android).

Our Privacy Policy does not apply to services offered by other companies or individuals, including advertisement features of our applications (such as Apple’s iAd or Google AdWords), or other sites linked to from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.


We may change this policy from time to time. We will post any privacy policy changes to this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).